Below FAQ are some common concerns of our customers before purchasing our products.
If you have other questions, please contact us via email.
Frequently Asked Questions
1. When will I receive my order?
Your order will be processed promptly upon receipt, and preparations for shipping will commence immediately. Typically, orders are delivered within 45-60 days.
2. Is training available for the HeadSpa Shampoo Sink?
Yes, we offer virtual training for all A-LIST BEAUTY Equipment to ensure you maximize the potential of your investment and provide exceptional service to your clients.
3. Do you sell parts?
Yes, additional parts for our products may be purchased directly on our website for your convenience.
4. Is there a warranty?
Absolutely, we stand behind the quality of our products. A one-year manufacturer's warranty is provided on parts to ensure your peace of mind and satisfaction.
5. Do you have a showroom I can view in person?
While we currently do not have a physical showroom, we are actively working towards establishing one in the near future to better serve our valued customers.
6. Can I customize my order?
Certainly! We welcome bulk and customized orders to meet your specific needs. For inquiries regarding customization, please reach out to us at info@alistbeautyco.com.
7. Do you ship to other countries?
Yes, we offer international shipping to ensure that beauty professionals worldwide have access to our premium products and services.
8. What virtual support services do you offer?
We offer comprehensive virtual support services, including expert assistance, product training, and troubleshooting guidance. Whether you have questions about product features or need assistance with setup, our team is here to help you every step of the way.
9. How can I contact and stay connected with A-List Beauty Co.?
You can contact us through our website, social media channels, or by subscribing to our newsletter. Stay updated on the latest product releases, promotions, and industry news by connecting with us online. We value your feedback and are always looking for ways to improve and enhance your experience with A-List Beauty Co.